Maternity services at Yeovil have been rated as better than expected compared to the national average in a survey just published by the Care Quality Commission (CQC).
In the questionnaire sent out to all women that gave birth under the care of the maternity service at Yeovil Hospital during January and February 2019, women rated their care on a variety of areas around all aspects of a new mother’s journey, from antenatal to birth, followed by their postnatal care.
The results showed that the maternity service performed better than other Trusts in that women felt like they had more involvement in decisions around their care during labour and birth and had the opportunity to ask questions concerning their childbirth. The Yeovil maternity team also performed better in how the women were discharged home with their babies and the standard of the information and explanations they were given; meaning woman felt they received useful information or the clarification they required after their birth. 100% of women replying to the survey felt that they were treated with respect and dignity and 100% had confidence and trust in the staff during labour and birth. In addition 99% felt they were involved enough in decisions about their care.
These excellent survey results come on the back of last year’s CQC inspection report, which rated the maternity service as good overall with an outstanding rating for caring.
Yeovil Hospital’s Head of Midwifery Helen Williams said: “We are thrilled to receive these survey results about our maternity service. It is clear from the survey that women feel our care is of a very high quality and that they are treated with dignity and respect. It is the highest standard and we at Yeovil Hospital are very proud to be achieving this.
“We pride ourselves on providing friendly and personalised maternity services to the women and their families and always aim to ensure that they receive the highest standards of care. I am extremely proud to lead such a fabulous team of professionals and am so pleased that the high standards of care provided at Yeovil is reflected in these extremely positive results.
“It is particularly rewarding to receive these results in the International Year of the Nurse and Midwife as we celebrate the fantastic work of all of our staff and the contribution they make to the lives of women, babies and families.”
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This post was written by Communications Team